CONDITIONS OF BOOKING

An application is accepted subject to the following conditions.

No Monies are returnable for early departure.

1. Bookings are accepted from 16.00 on day of arrival to 10.00 on day of departure. Balance and security deposit to be paid in full 6 weeks prior to starting date of holiday.

2. We reserve the right to re-let if not claimed by 22.00 on the day of stated arrival, unless prior arrangements have been made.

3. Please note that there has been a change in the policy involving the security deposit, all security deposits must now be paid with the final balance 6 weeks before your stay at tregustick, This can be paid by debit card or by cheque only. If you pay by cheque please make this a separate cheque.
On the day of departure please return your keys to reception before 10 am. Your van/chalet will be checked later that day all deposit will be returned either by cheque or credited back to your card .as soon as possible after departer 6 berth £200.00, 7 berth £250.00, 8 berth £300.00.

4. GUESTS MUST LEAVE THE UNIT IN A CLEAN AND TIDY CONDITION AND ARE RESPONSIBLE FOR ANY DAMAGE OR BREAKAGE TO THE UNIT OR ITS CONTENTS either by themselves or by there guests..

5. A speed limit of 5mph around the park must be kept. If you don’t keep to the speed limit or drive in a sensible manner around site you will be asked to leave your car at reception for the rest of your stay.

6. No pets allowed on site.

7. All rubbish to be bagged and placed in the bins provided or a fine will be given if a member of staff has to do it or if you have to be told repeatly.

8. When having Barbecues please use the stands or blocks provided.

9. Numbers must not exceed the berth stated in accommodation. If number exceeds berth of van the extra guests will be removed from the site.

10. All cancellations must be made in writing, to arrive no later than six weeks before the commencement of your holiday. In the event of a cancellation of less than six weeks, should we be unable to re-let your accommodation, you will be liable to pay us the full cost of your holiday

11. Deposits are not refundable.

12. The deposit paid is a behaviour and security deposit, this covers your behaviour on site at all times. There is a THREE TIMES warning system on site when three warnings have been given to any van/chalet eviction will follow with loss of full deposit. You can jump all warnings and be evicted without any warning e.g.
Fighting. There is also a fine system on site, if your behaviour on site is deemed by staff to be irresponsible or dangerous a fine will be given failure to pay fine will end in eviction from site.

13. Wrist bands must be worn at all times. If you are checked coming on to site and you are not wearing your wrist band you will need to provide proof that you are staying at Tregustick. Failure to do so will result in you being asked to leave site. This is to prevent trespassers getting on to site and causing trouble. If you are seen more then once without a wrist band you will be fined £10.00, repeat offenders we be told to leave site.

14. Music must be turned down after 11 pm. At 12 midnight noise must be contained to your van. There must be no running about the camp site as other guests may be sleeping. If you are continually told you will be evicted from site with full deposit stopped. If you want to party please go into Newquay where you can make as much noise as you like, but remember to be quiet when you arrive back. Football can be played on site away from all caravans and drives. No bat &ball games except for sponge balls, Soft balls can be taken into pool area.

15. FIGHTING, ABUSIVE LANGUAGE TO STAFF, THEFT ECT. of any kind will not be tolerated and will result in eviction of anyone involved and those supporting it. If evicted no monies will be returned

 

For any further information, or to make a booking, please complete the e-mail enquiry form on the next page. Alternatively, please feel free to contact us directly at:

Tregustick Holiday Park
Porth, Newquay, Cornwall, TR8 4AR
Tel: +44 (0) 1637 872478 | Fax: +44 (0) 1637 875151
E-mail: info@thpark.co.uk | Web: www.thpark.co.uk